Hospitality Leadership Certification

Take advantage of the internships, job shadowing and full-time positions available in the service industry right now.

大学 of The Albemarle’s (COA) Workforce Development and Career Readiness (WDCR) offer Hospitality Leadership Certification.

Browse Hospitality Class Schedules

Required 类

A hospitality/tourism career begins with these essential classes:

Hospitality Customer Service

• Communication skills
• Problem solving
• 团队合作

Basic Computer Skills

• Data entry
• Microsoft Word™
• Keyboarding

Regional Ambassador

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• Getting to know the Outer Banks and the seven-county region
• Understanding the tourism industry

Career Readiness

• Prepare for a service career
• Interviews, resumes and applications

Leadership Management

• Management leadership skills

Bonus Class

Reservations Specialist

• Understanding diversity
• Professional image
• Handling guests’ complaints
• Overview of reservation software
• Tenancy laws
• Vacation rental act